Privacy Policy

1. Collection of Personal Information

The website vietincense.com (VIETINCENSE CO.,LTD) does not collect, store, or process customers’ personal data through its online platform. This website only serves as a channel to introduce and provide information about incense-making machines and related products. It does not support online ordering or payment methods.

2. Information in Offline Transactions

Any information that customers provide when working directly with our sales staff or through contractual agreements will be kept confidential in accordance with applicable laws. We are committed to using such information solely for the purposes of transactions, service provision, and customer support.

3. Data Analytics Tools

This website uses Google Analytics to analyze and evaluate traffic for the purposes of content optimization, SEO, and marketing. This tool only collects general data about user behavior (e.g., number of page views, geographic area, device type) and does not collect personally identifiable information.

4. Disclaimer

Apart from the traffic analysis mentioned above, vietincense.com does not collect any personal data from users. We disclaim any responsibility for personal information that customers provide through channels outside of this website (such as phone, personal email, or social networks).

5. Contact

If you have any questions regarding this Privacy Policy, please contact us via the information provided in the Contact section of this website.